Switchyard
Operations routing at the junction between your tools.
Intake, classify, and hand off work across the systems you already run. Configured for your stack during onboarding.
How Switchyard works
Bring work in, classify it, and hand it off without hopping between dashboards.
- 01 Intake Requests arrive from email, forms, chat, or your existing tools.
- 02 Switch Rules and agents decide the track: who owns it, which system runs it.
- 03 Deliver Work ships to the right automation, person, or queue, with a trail you can trust.
What Switchyard is not
Switchyard is operations routing (intake → switch → deliver) across tools you already use.
- Not a chatbot product. Switchyard routes operational work. Conversation AI can sit in a lane; it is not the product.
- Not a self-serve SaaS catalog. There is no public integration marketplace. We configure connections for your stack during onboarding.
- Not a CRM replacement. Keep the systems you already run. Switchyard sits at the junction and moves work between them.
- Not plug-and-play for regulated workloads. We do not claim HIPAA or other certifications we have not earned. Safety-critical use needs written agreement first.
Where Switchyard fits
Starting points for a conversation. These are example junctions, not published case studies or customer logos.
- Client operations Triage inbound requests, assign owners, and push updates to CRM or project tools.
- Internal requests Turn Slack or email asks into tracked work, with clear escalation when automation stops.
- Automation handoffs When a bot hits an edge case, Switchyard switches the load to a person with full context.
Connects to the tools you already use
Switchyard sits at the junction. Integrations are configured for your environment during onboarding.
Google Workspace · Slack · CRM and ticketing · Custom webhooks · Cloudflare Workers
Names above are examples of systems we connect during onboarding, not a public integration catalog. What we wire up depends on your stack and what we configure together.
Everyday Automations
Switchyard is the first wedge: operations routing from Everyday Automations. The practice also scopes workflow automation, business integration, and managed systems when a routing product is not the right fit yet.
- First wedge: Switchyard. Early-access operations routing configured for your stack. Book 15 minutes or email to see if a first routing scope fits.
- Same practice, early-access scoping. Adjacent offers: Workflow Automation, Business Integration, and Managed Business Systems. Starting ranges live on Pricing.
- Roadmap, not a catalog. Reusable software comes after repeatable delivery. Pre-revenue; no claim of customers already live. Honest answers live in the FAQ.
Book 15 minutes. Bring one workflow.
On the call we map what you are moving between systems and whether Switchyard is a fit. Early access means we scope routing with you. Starting ranges live on Pricing; timeline and onboarding answers live in the FAQ.
Brian reads every note and usually replies within a few business days. After you book, reply to the invite with the tools you use if you already know them.